Business consultant, entrepreneur, internationally certified sales and customer service trainer.

Facilitates trainings in the areas of sales, customer service, negotiations and intercultural communication.

Education:

• Business psychology at Riga International School of Economics and Business Administration;
• Certified IATA (International Air Transport Association) sales consultant in aviation;
• Certified sales trainer in aviation, Capita Consulting (Germany).

Professional experience:

• Guest lecturer at Riga International School of Economics and Business Administration;
• Key Account Manager at Airo Catering Services Latvija Ltd., before also project manager and sales and service trainer;
• Chairman of the Board and Executive Director at Lighthouse Media Ltd.;
• Sales and Service Trainer, examinator at AirBaltic, AS.

References:

• The ability to make the same mistake and learn from it. (Corporate course "The Manager – a Mentor and Developer of Skills on an Everyday Basis")
• Fixing of methodology at a conscious level. (Corporate course "Advanced Train the Trainer")
• Various games which showed that one can do something which at first seemed impossible. (Corporate course "Advanced Train the Trainer")

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