Jekaterina Mehtijeva

Jekaterina Mehtijeva

Trainer, mentor, and customer advocate with over 15 years of experience. Supports companies in the improvement of customer experience, service, sales, and in implementation of Design Thinking.

Facilitates trainings and creative, practical workshops to solve specific organization’s challenges.

Education:

  • Bachelor’s degree in Social Sciences, the University of Latvia;
  • Professional program “The Design Thinking for Business” at the BA School of Business and Finance;
  • Facilitation Mastery course at Design Thinking Academy London;
  • The Brain Friendly Learning course at the Institute of Training and Occupational Learning (ITOL, Great Britain).

Professional experience:

  • Director of Customer Experience, IJSC BALTA;
  • Executive Director of real estate developers company River Properties’;
  • Finance Director, interior design studio CBP;
  • Head of Segment Management Department, Affluent Segment Manager, Insurance Product Line Manager and Personal Finance Adviser, AS Swedbank;
  • Swedbank Academy trainer.

Comments:

  • The presenter is very positive, as well as being very competent, and answered all questions. It was interesting to learn a lot of new things. (Corporate course - Circumventing Objections in Sales Negotiations)
  • Was very useful and valuable. Definitely, the added value was the fact that the lecturer is also a practitioner not just someone who knows the theory. Super! (Corporate course - training for Sales and Leading Negotiations "Fight Club")
  • Thank you for the valuable suggestions on resolving various situations and the specific examples – they will be useful. This training is useful for cold calls by telephone in the sales area. (Corporate course - training for Sales and Leading Negotiations "Fight Club")

 

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